Last updated: 21 September 2026
Lohaveda Solutions Private Limited (“Lohaveda”, “we”, “us” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect through this website, how we use it, who we share it with, and the choices and rights you have. By using this website you acknowledge that you have read this policy.
1. Who we are
Lohaveda Solutions Private Limited is an authorised trader of industrial welding equipment and gas accessories and a contractor for turnkey industrial gas projects.
Address: Sector – 19, Faridabad – 121002, India
Email: sales@lohaveda.com
Phone: +91 93122 75057, +91 98713 92704
2. Information we collect
Information you give us
When you submit the enquiry form on our Contact page, or write or call us, we collect:
- your full name and company name;
- your email address and phone number;
- the subject or area of interest you select; and
- the contents of your message, including any project details you choose to share.
If you leave a comment on an article or download a catalogue, we may also collect the details you enter in those forms.
Information collected automatically
When you visit the website, our web server and the tools described in the “Cookies” section below may record technical information such as your IP address, browser type and version, device type, operating system, the pages you view, the date and time of your visit, and the website that referred you.
3. How we use your information
We use personal information to:
- respond to your enquiries and prepare quotations for equipment, services or projects;
- provide technical consultation, after-sales support and the documents or catalogues you request;
- operate, secure and improve the website, and understand how visitors use it;
- send you information about our products and services where you have asked for it or where the law permits, with an option to opt out at any time;
- keep business records and meet our legal, tax and regulatory obligations; and
- detect, prevent and respond to fraud, abuse, security incidents or technical problems.
4. Legal basis for processing
We process your personal information on the basis of your consent (for example when you submit a form or accept optional cookies), where it is necessary to respond to your request or to perform a contract with you, where we have a legitimate business interest that does not override your rights, and where we are required to do so by applicable law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (India).
5. Cookies and similar technologies
Cookies are small text files stored on your device. This website uses:
- Essential cookies and storage that make the site work, such as remembering your cookie choice and supporting form security.
- Analytics and advertising cookies, only if you click “Accept” on our cookie banner, to help us understand how visitors interact with the site and to measure and support our marketing.
When you click “Accept” or “Decline” we store your choice on your device (in a cookie and in your browser’s local storage) for up to 180 days so we do not ask you again. You can change your mind at any time by using the “Cookie settings” link in the website footer, and you can also delete or block cookies in your browser settings. Blocking essential cookies may affect how some parts of the site work.
6. Who we share your information with
We do not sell your personal information. We may share it only with:
- Service providers who help us run the website and our business, such as web hosting, email delivery, analytics and IT support providers. They may only use your information to provide services to us.
- Manufacturers and logistics partners, where needed to fulfil a quotation or order you have requested.
- Professional advisers, courts, regulators and government authorities, where we are required by law or need to protect our legal rights.
- A successor business, if we are involved in a merger, acquisition or sale of assets, in which case we will require the recipient to honour this policy.
7. Third-party websites
This website may link to or embed content from other websites, such as maps and social media profiles. We are not responsible for the privacy practices of those sites and encourage you to read their policies.
8. International transfers
Some of our service providers may process information on servers located outside India. Where this happens, we take reasonable steps to make sure your information is protected in line with applicable law.
9. How long we keep your information
We keep enquiry and quotation records for as long as needed to deal with your request and for a reasonable period afterwards for business, accounting and legal purposes. When information is no longer required, we delete it or anonymise it.
10. Security
We use reasonable technical and organisational safeguards, including restricted access and secure connections, to protect your personal information against unauthorised access, loss or misuse. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
11. Your rights
Subject to applicable law, you may ask us to:
- tell you what personal information we hold about you and give you a copy;
- correct information that is inaccurate or incomplete;
- erase your information where we no longer need it;
- withdraw your consent at any time (this does not affect processing that happened before you withdrew it); and
- stop using your information for marketing communications.
You may also nominate another person to exercise these rights on your behalf in the event of your death or incapacity, and you have the right to seek redress through our grievance process below or, if you are not satisfied, from the Data Protection Board of India once it is operational.
To exercise any of these rights, email us at sales@lohaveda.com. We may need to verify your identity before acting on your request, and we will respond within a reasonable time.
12. Children
This website is intended for businesses and professionals. It is not directed at children under 18, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, please contact us and we will delete it.
13. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it was last changed. Please check this page periodically; continued use of the website after an update means you accept the revised policy.
14. Contact and grievances
If you have questions about this policy, or a complaint about how your personal information has been handled, please contact us:
Lohaveda Solutions Private Limited
Address: Sector – 19, Faridabad – 121002, India
Email: sales@lohaveda.com
Phone: +91 93122 75057, +91 98713 92704